How long can the machine stay on ?
Normally it can stay on right through, except in very hot days. In this case we recommend to pause it for a while so that the motor can cool down.

Can the machine stay on with "no sugar" in the spinning head ?
Yes, it can. There is no problem.

How long can the Cotton Candy be packed without withering ?
When correctly packed, for even 12 hours.

How many cotton candy units can be done per hour ?
Nearly 100 per hour, depending on the person's hability.

What kind of sugar is to be used ?
Granulated sugar only, as the sample following the machine.

Is it difficult to make Cotton Candy ?
It is very easy to use this machine.

Is it easy to find the replacement parts ?
It is very easy. You can get them direct from the Manufacturer.

Is it difficult to pack the cotton candy ?
It is necessary that you practice to get a good result in packing the Cotton Candy.

What kind of things can cause damage to this machine ?
The lack of cleaning. After using the machine. You must clean it according to the Instructions Manual.

What is the Machine Voltage ?
This Machine is Bivolt. It works both in 110v or 220v.

How can i color the Cotton Candy ?
You can color the Cotton Candy using food coloring, powdered or gel. You can see how to do it watching the DVD.

Where can i find the necessary supplies to make Cotton Candy ?
You can find the plastic bags, sticks and food coloring in pastry shops. The granulated sugar can be found in all markets.

For further information about our product, please contact us